RIGHTSIZE YOUR OPERATION SO YOU CAN RETAIN YOUR BEST PEOPLE

We help growing manufacturers understand what good actually looks like — and where their talent can create more value than the process is asking of them today.

To understand productivity, you have to watch the people. Most productivity work starts at a desk — spreadsheets, ratios, benchmarks. All the abstraction of a system without the reality of the humans running it. We work the other way around.

You can't understand productivity from a spreadsheet. You understand it by watching the work happen.

The best insight in any operation lives at the intersection of the data your system already produces and the reality on the floor. Miss either half and you'll get the answer wrong.

Our Approach

Mapping. Cycle times. Waste. The baseline your system actually needs.

Where are we? And where should we be?

01

Process mapping

We walk your operation with you. Document the current state exactly as it runs. Every step, every handoff, every place work waits.

02

Cycle time studies

Real time studies on the floor. What each step actually takes. What people are actually doing. The gap between the spec & the reality.

03

Waste identification

Wait time. Overproduction. Rework loops. Talent underutilization. The waste in your system that's silently shaping your capacity.

04

The baseline model

A staffing model based on what the system actually needs — not what history has trained you to expect. Where you are today. Where you should be.

The Real Value

This isn't about cutting heads. It's about freeing them up.

The reason productivity matters right now — for almost every mid-market manufacturer we talk to — is talent retention. Certain roles are getting harder to hire for every year. Which means the people you already have are worth more than they've ever been. And if your process is asking less of them than they're capable of, you're going to lose them.

A productivity assessment tells you exactly where your talent is being underutilized — & where you can reallocate that capacity into work that actually creates value.

"When I was at GE, we did a lot of productivity work. We found a value stream that had too many people in it — our headcount was too high. But we didn't cut heads. We reallocated those people to Kaizen projects — to solving problems the business had never had the capacity to touch. That's where the real ROI is."

— Sarah Tilkens, Founder

The value of knowing isn't so you can cut heads. It's so you can reallocate people into work that matters — & keep them because they finally get to do it.

  • “Working with Sarah was a game-changer for our team during our kaizen event in November. She quickly immersed herself in our operations and seamlessly ramped up to lead, teach, and coach our team through the process. Under her guidance, we developed a fully operational prototype line that delivered a 30% cycle time improvement, significantly enhanced productivity, and drastically improved ergonomics for our people—all while reducing in-process inventory. What truly stood out was Sarah's ability to energize our team and make lean tools approachable and exciting. Her leadership not only delivered impressive results but also left our team inspired and equipped to tackle future challenges with confidence.  It was an awesome experience and we're excited to work with the KPI Lab again.”

    – Mike Lodl, Senior Director of Operations @ Whisker

  • “Over the course of two weeks, Sarah broke down the Lean Process and thoroughly explained it in a way that anyone could understand. She applied the Lean principles directly to our business and showed real world examples of how we could make tiny changes that impact our processes immensely. On top of being an excellent operational strategist, she excelled in her ability to communicate confidently and professionally and made some brilliant calls that changed our business in all the best ways. Thanks Sarah!”

    – Cory, Operations Manager

Why Lean With Us?

Expert Guidance

Benefit from the insights of a seasoned Lean mentor. Our proven track record in Lean methodologies ensures you receive guidance that goes beyond theory, driving real-world results.

Strategic Problem Solving

We don't just teach Lean fundamentals; we embed problem-solving skills at the core. Transform challenges into opportunities and foster a culture of continuous improvement.

People-Centric Approach

At The KPI Lab, we understand the unique dynamics of your team. Our services are tailored with a talent lens, ensuring that your workforce is not just skilled but empowered to thrive in the Lean culture.

Ready to streamline your operations, improve quality, and energize your team?

Let’s work together to take your manufacturing to the next level. Contact The KPI Lab today and discover how we can help you achieve your goals and drive lasting success!