Defining Success & Measuring What Matters

About the Event

In our very first Problem Solver’s Dojo, we’re going straight to the core:

What does success look like—and how do you know if you're getting closer?

Whether you're a business owner, team leader, or just a human trying to move the needle, this session will help you:

🔹 Get clear on what to measure and why it matters

🔹 Avoid scoreboard confusion—measure progress, not just outcomes

🔹 Learn how daily metrics can drive habits, not just reporting

🔹 See a live intro to a Tier Board, a simple Lean tool that helps teams build rhythm, accountability, and clarity

Because the truth is: what we measure shapes how we behave.

And when you define success well, you create opportunities to build momentum, celebrate wins, and reinforce the behaviors that actually drive progress.

This is the practice that separates chaos from clarity—and firefighting from real leadership.

Key Takeaways

• Define Success Clearly: Learn how to create meaningful, actionable definitions of success—for yourself and your team.

• Measure What Matters: Explore how metrics can reinforce behavior, not just track performance.

• Practice the Progress Principle: Discover how small wins drive long-term growth—and how to create space for those wins.

• Get Started with Tier Boards: See how a simple visual tool can create daily alignment, accountability, and clarity.

About Sarah

Sarah Tilkens is the Founder of The KPI Lab and the creator of The Problem Solver’s Dojo. She’s a Certified Coach, a Lean + Six Sigma Black Belt, and a recovering manufacturing leader turned bold believer in what’s possible. She’s helped teams across industries shift how they think, grow their problem-solving muscles, and build systems that actually work.

She’s passionate about turning great ideas into sustainable systems—and empowering people to do their best work with clarity, confidence, and joy.