People. Process.
Real Transformation.

At The KPI Lab, we operate at the intersection of operational excellence and leadership development. We believe real transformation doesn't happen from process alone.

And it doesn't happen from leadership conversations alone. It happens when people and process move together.

Our work blends:
▶▶ Lean thinking and operational rigor
▶▶ Leadership behavior change and coaching
▶▶ Strategy execution in complex environments
▶▶ Practical systems that teams can sustain
We don't run improvement projects. We build cultures of problem solvers.

MEET THE FOUNDERS

The team behind the work

Ten years leading Lean transformations at GE Healthcare & across Wisconsin's top manufacturers. Certified Co-Active coach. Facilitator of the Wisconsin AME Consortia. Speaker at ASQ, WIM, GBP, & AME.

"I can walk onto a production line & read it like a book."

Leah Roe

Co-Founder & Partner · Founder, The Perk

Leadership development & culture. Creator of The Perk's Middle Manager Protocol™ (trained thousands of middle managers across manufacturing, biotech, financial services, & consumer goods). Certified coach. The reason our clients don't just get better results — they get better people.

"Better humans + better results.

Founder & CEO, The KPI Lab

Sarah Tilkens

How We Show Up

We don’t arrive with scripts or one-size-fits-all solutions. We show up as:

Clear facilitators

Direct thinkers

Practical coaches

Deeply invested guides

We’ve led teams. We’ve carried operational pressure. We understand what’s at stake. And we know that transformation only sticks when process and people evolve together.